A leader in the floral industry, 1-800-FLOWERS.COM offers our customers Same-Day delivery, access to best-selling brands, and over 30 years of gifting expertise, plus a combination of brand recognition and unparalleled dedication to customer satisfaction.
Our Story
Smiles. Designed and delivered.
The doorbell rings. You hear the word, “Delivery.” When you open the door, you’re presented with a stunning vase filled with roses. You’re surprised. You’re smiling. And your whole day has changed.
Making people smile is no small accomplishment. It’s an art and a passion that’s been in our family for decades – it’s what drove Jim McCann to open his first flower shop in 1976. It’s not just in our business plan; it’s actually how we see the world.
When we see a rose or a peony or a Peruvian lily, we don’t just see a gorgeous flower—we see an opportunity to help someone express a feeling: appreciation, adoration, condolences, gratitude, love. It can be hard to express what’s in your heart. But a special bouquet can do the job amazingly well.
It doesn’t hurt that our exquisite arrangements are individually created by some of the world's top floral artists.
Or that we pick the best flowers from the best growers from around the world -- the cream of the crop. Literally.
For us, delivering happiness is more than a nice thought – it’s been our business practice for more than 30 years. And it’s a job we’re lucky to have. We know it. When someone gets our flowers we can tell they agree. It’s as plain as the smile on their face.
Everyone at 1-800-FLOWERS.COM is passionate about delivering flowers and gifts that bring smiles. And we mean everyone. Like the president of 1-800-FLOWERS.COM, our growers, our fantastic floral designers, even me, the guy writing the customer service section of this website. So if you OR the person who received your gift calls us with any sort of issue, it’s a big deal to us. All of us. And we’ll jump to make it right -- no matter what, no questions asked. We’re happy when you’re smiling.
Company Info and Locations
1-800-FLOWERS.COM is a family-run business with Jim McCann, Founder and CEO and Chris McCann, President. To learn more about the Company's key officers, please visit the Investor Relations section of our web site. You can also find more information about the Company by visiting the Press Room online.1-800-FLOWERS.COM is headquartered in Carle Place (Long Island), New York. You can reach our corporate headquarters by mail or phone: One Old Country Road, Suite 500, Carle Place, NY 11514 (516) 237-6000
Franchise Retail Locations are in major markets, including New York, Los Angeles, Chicago, San Francisco, San Diego, San Antonio, Phoenix, and Arlington. Find a 1-800-FLOWERS.COM Florist by using our online Store Locator.
The company maintains a Service Center in Carle Place, New York. It also maintains a "virtual" call center providing customer service through a network of home agents.
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